FAQs

Many Heidi Daus pieces are limited edition, meaning once they sell out, they may not be restocked. Be sure to grab your favorites while available!

Heidi Daus pieces often feature box clasps, toggle clasps, magnetic closures, lobster clasps and fold-over clasps, depending on the design. These ensure security while maintaining the aesthetic of each piece.

Yes! We offer 6-inch necklace extenders and bracelet extenders in different styles (toggle and clasp), available for purchase separately at https://heididaus.com/collections/extenders

       Heidi Daus offers her signature earrings in three styles:

• Omega backs (secure clip for comfort, surgical steel posts) This has a post that goes through the ear and the arm on the back as well. Must have pierced ears. 
• Clip-ons (great for non-pierced ears)
• Pierced post earrings (surgical steel for sensitive ears) This has a post that goes through the ear. Must have pierced ears. 

Yes, we offer electronic gift cards in many denominations. *Please note gift cards are non refundable. In addition, gift cards are never eligible or part of any promotion.  Click below to access link: https://heididaus.com/products/heidi-daus%C2%AE-gift-card?_pos=1&_sid=93f5fdcb1&_ss=r

The purchaser will then receive an email and can then print or forward the email to the recipient.

Unfortunately, we do not sell boxes at this time. 

Authentic Heidi Daus jewelry is available on:

• HeidiDaus.com
• HSN (Home Shopping Network)  https://bit.ly/HeidiDausHSN

To ensure authenticity, we recommend purchasing directly from HeidiDaus.com or HSN. We do not authenticate items purchased from unauthorized third-party sellers.

Heidi Daus does not typically offer pre-orders, but from time to time, limited items may be made available for pre-purchase.

Once an item is sold out, restocks are not guaranteed. However, be sure to check our website often, as we frequently introduce new designs.

For now the waitlist is simply a way for us to see interest in sold out items.  It does not mean any specific item will be reordered and or that we will notify you if and when we receive more stock should we decide to reorder. In the future, we plan to introduce a "wishlist" to customer accounts when logged in, where you will have the ability to add items you would like to see come back.

We are unable to disclose the designers Heidi may wear on air and or in photography unless the piece is from our own collection. This applies to the clothing our models wear as well. You can always click on the Jackets tab to see the latest items we have available for purchase there. 

Yes, we have them under the corresponding items. 

Care instructions are included with each item ordered. Usually the information is sewed into the item. For example: Some of the jackets tag reads, "do not dry clean". For anything like this we recommend using  a steamer. That is what we use here at HD headquarters for all of our items.

What are your hours of operation?
We are available for assistance via:

• Telephone: Monday–Friday, 9 AM–3 PM EST   (888) 416-6004 option 1 for C/S
• Email: Monday–Friday, 9 AM–4 PM EST (customerservice@heididaus.com) - *Include the order# in question so we can locate your informtion quickly and review your information accurately. 

We strive to respond promptly during business hours. Messages received outside these hours will be addressed the next business day, but please allow 2–3 business days for a reply.

We do not have a showroom at this time. We are an online business only. 

Visit us at www.heididaus.com 

* We do our best to ensure that our photos are as true to color as possible. However, due to inconsistencies of various monitors, lighting sources, digital photography, product color may slightly vary. 

Information on our site and newsletters and any other communication sent, posted or other may contain typographical errors, inaccuracies, or omissions that relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Site is inaccurate at any time without prior notice (including after you have submitted your order).

We do not sell wholesale at this time. Please email us at customerservice@heididaus.com for more information. 

Unfortunatley, we can not at this time. We have thousands and thousands of pieces we have sold over the years on our website and or via our partners so it would be quite difficult to figure something out like that. Especially from years past or when items were purchased from a partner where we have no control over pricing. Your best bet is to do an internet seach by describing the item as best you can. 

Unfortunately, we can not help authenticate pieces at this time. In order to help ensure authenticity, we encourage customers to only purchase from our authorized partner HSN or our website direct. 

Unfortunately, we can not at this time. We have thousands and thousands of pieces we have sold over the years on our website and or via our partners so it would be quite difficult to figure something out just from describing the piece. Our customer service department is also responsible for assisting customers with and or taking new orders. Your best bet is to do an internet search by describing the item as best you can.

For scheduling information be sure to be signed up for our emails. You can sign up on our main page www.heididaus.com near the bottom where it says, "Subscribe to our newsletter". This way when we annouce a few days prior to Heidi going on air, you will always know and will not miss out. 

Generally items featured on HSN are not available through us. From time to time we may have pieces that may have been on HSN however, that would most likely be at a later time. If you do not see the item you are looking for on our website, then it is not available for purchase. 

Do keep in mind we get new items in weekly so sure sure to check back often. 

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which, together with our privacy policy, govern The HDD relationship with you in relation to this website.

The Site displays information about HDD products, the company, and the designer. The Site may also, from time to time, contain third party information in the form, for example, of advertisements or press clippings. In some instances, if you register with the Site, you may be able to make purchases through the Site of certain HDD products. During the registration process, HDD will collect your name and certain other information and you will be given a password to access the e-commerce portion of the Site.

7 day price guarantee policy: Heidi Daus Designs.Com honors a one-time price adjustment on full price merchandise within seven days of the retail purchase date for items purchased on Heidi Daus.com unless otherwise noted. Items not purchased at the full price are not eligible for price adjustments. Refunds will be made in the form of original payment.

Heidi Daus collects data about your activities that does not personally or directly identify you when you visit our website, the website of entities for which we serve advertisements. This information may include the content you view, the date and time that you view this content, the products you purchase, or your location information associated with your IP address. We use the information we collect to serve you more relevant advertisements (referred to as “Retargeting”). We collect information about where you saw the ads we serve you and what ads you clicked on.

Our websites use “cookies” and pixel tags and other tracking technologies, to help enable you to shop on our websites and may be used in a variety of ways to enhance or personalize your online browsing and shopping experience. These technologies may also be used to determine the ads you see on our sites and also on other sites. For information about targeted online advertising and your choices related to it please see the next section.

You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it. If you do not accept cookies, however, you will not be able to access your account information or make purchases on our websites.

These technologies may be used to collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the sites and our online ads.

Pixel tags in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us.

We may combine the information we collect through these technologies with other information we have collected from and about you and use it as described in this policy.

We do not target ads to you based on sensitive personal data, such as information related to race or ethnic origin, political opinions, religious beliefs or other beliefs of a similar nature, trade union membership, physical or mental health or condition or sexual life. Where permitted by law, we do work with health and fitness companies and may show you more relevant ads based on your perceived interest in these topics.

Heidi Daus may target ads based on data provided by Advertisers or partners alone or in combination with the data we collect ourselves. Any data used to serve targeted advertisements is de-identified and is not used to personally or directly identify you. We require third parties, including Publishers, to provide notice and obtain appropriate consent, where required by applicable law. To adjust your advertising settings click here.

The Heidi Daus website charges New Jersey state sales tax.

Heidi Daus jewelry is crafted with high-quality brass metal, finished with custom plating to achieve its signature antique-style look. The pieces are adorned with Heidi’s high-quality luminescent crystals, which are all custom-designed to offer unparalleled brilliance and exclusive unique colors that can not be found anywhere else.  Heidi Daus incorporates a variety of beads, including glass beads, natural stone beads, and freshwater pearls, ensuring each piece is uniquely stunning.

Heidi’s Luminescent Crystals are crafted from glass/zinc crystals. Smaller pave stones are made of crystals, while the larger stones are glass. These custom-colored crystals are as brilliant, if not more so, than well-known crystal brands.

Heidi Daus jewelry is brass-based, with its signature antique finish created through high-quality plating. The exact color varies depending on the design, but all finishes are long-lasting with proper care.

Heidi Daus jewelry is designed to be long-lasting and resistant to tarnish, but proper care is essential. Avoid exposure to water, lotions, perfumes, and harsh chemicals to maintain the brilliance of your pieces.

Heidi Daus incorporates a variety of beads, including glass beads, natural stone beads, and freshwater pearls, ensuring each piece is uniquely stunning.

What metal do you use?
All Heidi Daus jewelry is nickel-free, with a brass-tone finish and surgical steel posts. Our products meet Prop65 regulations.

Our system immediately generates an confirmation email for every order placed. If you do not receive this, your order did not go through. Your order # will typically start with #110000 then 6 digits or more. * Have this ready whenever reaching out to us. 

Our system immediately generates a shipping email for every order placed once we have processed the label and the order is ready for carrier pickup. Once this occurs no further changes can be made. You can use this email to track your order as it is making it's way to you. Please allow at least 7-10 business days after the order ships for the order to be received.

*Customer service DOES NOT have any access to additional info. than what is detailed here. 

No, the current packing slip sent with an order does not contain pricing. It only lists customer information and items ordered and will be sent with every order placed. 

Unfortuanately, our warehosue is not able to accomodate this request. Once you place an order, your order will be shipped out as usual. If you are going away/will not be available for the delivery etc. it is the customers responsibility to make other arrangements. We recommend either sending it to someone else (before completing the order) who will be available to receive the order or going on line and or to your local post office to place a hold on all your mail until you return. If you already placed the order, email customer service prior to 9am so we can change the address for you. Once the order is processed, we are not able to modify it. Thanks for your understanding. 

Orders are processed once a day M-F at 9am EST. Any orders placed after 9am will be fullfilled the following business day. All weekend orders will be processed the following business day.  

*This is especially important to note for any orders requesting UPS shipping. Also, keep in mind we are closed for most national holidays. Orders will be processed the following business day. If the office is closed for a weather emergency, orders will be processed the following business day. 

We are happy to assist with phone orders Monday–Friday, 9 AM–3 PM EST. Please be ready with the item name or number and credit card information before calling. We can not take payment plan orders at this time. 

We also recommend placing orders online at www.heididaus.com.

How do I apply discount codes?

• Only one discount code can be used per order. Enter at check out in the (Discount code of gift card) section and be sure the balance is adjusted prior to completing the order as we are not able to adjust once the order is placed. 
• Discount codes may apply to specific collections, items, customers and or emails at times.
• For multiple discounts, place separate orders.
• Items purchased at 40% off or more are considered final sale and are not eligible for return or exchange. 

Yes, on the top right hand side of the page we have a drop down where you can select your specific country and anything you place in the cart will then come up in your own currency. The default is in USD $

What payment options do you offer?
We accept:

• Credit Cards: Visa, Mastercard, American Express
• PayPal
• Klarna: Offers Pay in 30 Days, 4 Installments, or Monthly Financing options. To reach them direct you may call them at 844-552-7621
• Venmo
• Google Pay
• Shop Pay by Affirm. To reach them direct you may call them at 855-914-3141 or via email at help@shop.affirm.com
• Afterpay

This is what it would look like in your cart - 1 +

Simply use the minus sign (-) before the item, to remove it from the cart. The item will then go from - 1 + to - 0 + and no longer appear in your cart. 

Unfortunaley, once an order is placed, we are not able to help modify it at this time. We can however cancel the order. Just email us at customerservice@heididaus.com with the order # and we will cancel it first thing the following business day. You will receive a cancellation email for your records. *We must be notified prior to 9am EST when orders are processed daily. 

*The only thing we can change prior to an order being shipped out is the address. We must receive notification prior to the order being processed. Once the order is processed and you receive a shipping email, no further adjustments can be made. We can can not assist making any changes for incorrect delivery information once an order is "in transit" to it's destination. This is especially important for Canada orders as it is not permitted by law. 

To cancel an order simply email us at customerservice@heididaus.com prior to 9am EST M-F and we will gladly assist. Once you receive a shipping confirmation, we are no longer able to stop an order from being shipped out. 

If you email us outside of our normal business hours, we will respond the following business day and send you a cancellation notification for your records. 

*Heidi Daus reserves the right to cancel an order for any reason without notice. 

You can let customer service know asap before your order is processed that you want to cancel your order (provide order # when emailing or calling) so you can go back in and redo another one with the appropriate code. Unfortunately, we are not able to modify orders once placed. 

Unfortunately, from time to time this does happen and the warehouse upon trying to fullfill an order will realize there is no stock for a portion of the order and or the order completely. More than likely, we will refund the item/s in question and send the remainder of the order. You will receive a refund email for anything we were not able to fill. 

Heidi Daus reserves the right to cancel an order for any reason without notice. 

Please be advised once your order is processed this section may not be seen by the warehouse staff who is trying their best to process orders as quickly as possible. They are also not customer service and can not assist with service issues. Anything important you wish to discuss about your order should be done prior to placing the order, especially if it involves final sales items as those are not eligible for return or exchange. 

• EX: If you selected omega earrings or a small jacket, please do not make notes to send you clip or a large jacket. Do not list delivery instructions for carriers as we can not provide that to them in any way when we create a shipping label. Please do not list discount codes in notes. Those should be entered in the discount code section and you should see your balance adjusted before completeing the order. Othewise, that can be saved and applied on your next order when applicable. We are not able to adjust once an order is placed. 

Heidi Daus offers a limited lifetime warranty for authentic items against the loss of stones due to manufacturer defects. This is free of charge. 

• Package your jewelry securely (preferably in a box).
• Include your name, address, phone number, email address, and a brief note about the repair inside the package along with the item. 
• *If earrings, send in both in case we need to alter something, we would like to do to both of them to make them uniform. 
• Important - Send the package to:
  Heidi Daus Repairs
  68 Forest St., Montclair, NJ 07042

Important Notes:

• Repairs typically take 6–8 weeks.
• Please limit your repairs to just a few times (3-5 at most) at a time to be courteous to other customers requiring service as well.  
• Items sent without boxes will be returned in protective bubble wrap.
• The shipping envelope or box the warehouse selects is at their discretion, based on the size and weight of the contents being returned. 
• If you want the return insured, include a prepaid, insured label.
• We currently ship repaired items to U.S. and Canada addresses only. We are not responsible for lost or misdirected mail. 
• Counterfeit items sent for repair will be confiscated and reported.
• Repairs must be sent in clean and oder free in order to be respectful to our staff repairing the items by hand. 

The warranty includes:

• Replacement of beads, crystals, and restringing of necklaces due to manufacturer defects.
• Does not cover damage caused by misuse, breakage of pins/bracelets, or lost items.
  Warranties may be voided by improper maintenance, such as exposure to water, cosmetics, or cleaning agents.
• All repairs are done by hand. We do not have welding or soldering equipment nor can we size jewelry here at this time. We try our best with all repairs that come in but do keep this in mind before sending something in. 
• Our repair service is strictly reserved for repairs, we can not "alter" pieces. 
• We do not clean items nor do we use any polishing products or procedures to restore a finish if an item has turned. 
• Unfortunately, we can not replace batteries on watches. 
• Stones can not be sent out or sold. In order to take advantage of the free repair service, items must be sent in. 

Unfortunately, at this time we are not equipped to handle customer interaction at at our warehouse. All repairs and returns must be sent in the mail. We can not accept these in person and we do not have a drop off bin or mailbox outside of the facility. Perhaps in the future, we may be better equipped to do so. 

Unfortunatley, we can not alter pieces at this time. The repair service is reserved for repairs in accordance with the limited lifetime warranty policy. 

Unfortunately, we are not able to alter ring sizes. We do not have any soldering or welding equipment here at this time. Also keep in mind this is high end costume jewelry but it is not like gold or silver so it may not withstand the extreme heats needed to perform sizing and your stones may be compromised while doing so. 

* Although we make every attempt to pack and ship every item possible in a beautiful black box and gold sleeve, depending on the size of the item, promotions and sales and or supply situation, our warehouse may choose to ship items in additional forms such as pouches etc. The decision is made strictly by the warehouse at the time of shipping and may vary item to item/order to order. 

Enjoy FREE Shipping on all US orders OVER $75.00 or more! A rate of $5.95 will be added to all orders less then $75.00.

*Shipments to Alaska and Hawaii follow the same rate schedule, however regular delivery will take an extra 3 days.

*We regret that Express cannot deliver to PO Boxes or APO/FPO addresses.

*Recipient's telephone number is required on all orders.

* Please note orders are processed once a day M-F at 9am EST. Any orders placed M-F after 9am will be processed the following business day. In addition, all weekend orders will be processed the following business day. This is especially important to note for any orders requesting UPS shipping. Also keep in mind we are closed for national holidays. All orders will will processed the following business day. If the office is closed for a weather emergency, orders will be shipped the following business day. 

Shipping Promotions

Any promotional discount or allowance (i.e. Free Shipping) will be applied when the order is processed through our order department. Free Shipping offers do not include express shipping charges.

If you place multiple orders and do not pay for shipping, the warehosue reserves the right to ship them all together. If you place multiple orders and pay for the shipping, the orders will be shipped separately.

• We can not adjust shipping fees once an order is placed.

Unfortunately, at this time we are not equipped to handle customer interaction at our warehouse. All returns and repairs must be sent in the mail. We can not accept these in person and we do not have a drop off bin or mailbox outside of the facility. Perhaps in the future, we may be better equipped to do so. 

You can return items within 30 days of the order date for a refund or exchange if they are in the original condition with packaging. 

• Include your name, address, phone number and order number with the item. 
• Send the package to:
  Heidi Daus Returns
  68 Forest St., Montclair, NJ 07042

*Please note item purchased at 40% off or more are NOT eligible for return or exchange. Please do not return final sales items or they are subject to be returned at the customers expense. 

If you had a special offer Ex: $150 off $500 and you return items and the balance of what you keep is below $500 then the offer is no longer valid. Your refund will be adjusted accordingly.

We offer a 7-day price guarantee on full-price purchases unless otherwise noted. If an item goes on sale within seven days of purchase, we will adjust the price upon request. Sale-to-sale adjustments are not available. We do not offer price adjustments on sold out merchandise. 

Once we process your refund, it can take your financial institution 7-10 business days to show on their end however, it is best to check with them for the most accurate information. 

We offer a Returns Center that can help generate a label at the customers' expense unless authorized by customer service. The cost will be deducted from the return upon receipt. Also keep in mind we offer this as a conveninece and the return is between the customer and USPS. We are not responsible until the item is received back. Be sure to take down your tracking # in case you need to follow up with USPS. No insurance is offered at this time. If you prefer to return an item insured, it is best to go directly to your preferred carrier and return the item that way. 

To use this service simply enter your order # and zip code and follow prompts from there. You can request an exchange of the same item or a refund. 

Before starting a return here please be sure to note the following: FINAL SALES items of 40% off or more are not eligible for return or exchange. Please do not return final sales items or they are subject to be returned at the customer's expense. 

Yes, our system does track returns. Excessive returns relative to the amount of orders placed etc. may flag a customers account and prevent future use of the Returns Center and or a customers' future order may be canceled without notice. 

• Avoid moisture – Remove jewelry before washing hands, swimming, or bathing.
• Keep away from chemicals – Perfumes, lotions, and hairspray can affect the finish.
• Store properly – Use the original Heidi Daus box or a soft pouch to prevent scratches. Weather elements such as humidity, moisture and dust can cause deterioration and damage. 
• Clean with a soft cloth – Avoid chemical cleaners; a microfiber or cotton cloth will do.
• Color enhanced Stones - Please be aware that color enhanced natural beads may exhibit a bleeding effect under certain circumstances. This effect is natural and influenced by various factors, including external activities and matierals. Dye bleeding from color-enhanced natural beads is a natural characteristic despite efforts to ensure product durability. It does not indicate any product defect or compromise in quality. Avoid using chemicals, perfumes, cleaning agents, water, creams, lotions, hairspray, etc. Also, keep in mind that our bodies may react differently to color enhanced natural beads based on individual acidity levels. 

No, Heidi Daus jewelry should not be submerged in water or cleaned with chemical-based jewelry cleaners. Instead, use a soft dry cloth to gently wipe away dust and oils.

If your jewelry accidentally gets wet, dry it immediately with a soft cloth and store it in a dry place. Prolonged exposure to moisture can weaken stone settings.

Heidi Daus jewelry is designed for everyday, special occasions and statement wear, but if worn daily, extra care should be taken to avoid exposure to elements that may dull or damage the finish.

With proper attention and gentle care, your Heidi Daus Jewelry will remain a sparkling, stunning treasure for years to come. 

As Heidi's grandmother used to say; Jewelry should be the LAST thing you put on before leaving the house, and the first ting you take off when you return home."

Please note only 1 discount code may be used per order. 

*Items purchased at a discount of 40% or more are FINAL SALE which means they are not eligible for return or exchange. Final sale items may only be repaired. 

From time to time our Marketing team may send out via SMS or email, special offers  to a variety of customers for different reasons. In those cases only those SMS/email recipiants receiving those offers may be eligible and checking out from additional emails or #'s may not work. We try to send out offers to all customers for different reasons throughout the year as well as the sales and promos we have often. 

You can write a review directly on our website by going to the product you wish to rate. Halfway down the page on the right hand side you will see "write a review". Next, you can rate 1*-5*'s. 5*'s is always appreciated! Then you can select a photo of you wearing the item/s or video. Be sure the photo/video is already on the device prior to starting the review process. Now you can tell us more and share your review experience in your own words. Don't by shy! Once you select next, you are almost done. You can enter your first and last name and email. *Your email will not be displayed online so no worries. Select done to reveal your review discount code. You can copy it and use it on your next order. We will also send you an email with the code as well. The codes generally expire within 14 days or so. 

You can also write a review from the follow up automated email the system may send out from time to time after you make a purchase. 

Once a review is submitted, it can not be modified. Please make a note of that and carefully select your picture and your name as it will be displayed online for all to see. 

If you need further assistance with this, send an email to customerservice@heididaus.com. 

Disclaimer for International Orders Outside of the USA and Canada

Please read this disclaimer carefully before placing an international order with us. By making a purchase on our website for international delivery, you agree to the terms and conditions outlined below:

1. International Shipping Responsibility: We are pleased to offer international shipping options to our valued customers. However, please note that once your order leaves our facility and is in transit, we have limited control over its handling and transportation. Therefore, we cannot be held responsible for any shipping delays, damage or loss that may occur during shipping or handling by third-party courier services or customs authorities.

3. Repairs and Shipping Costs: In the event that your order arrives with damaged items due to handling or shipping, we understand your concern. However, any repairs or replacements required due to shipping damage will be at the expense of the customer. This includes any shipping fees associated with sending the item(s) back to us for repair.

4. Contacting Customer Support: If you encounter any issues with your international order, including damaged items, please contact our customer support team as soon as possible. We will provide guidance on the necessary steps for repair or replacement and assist you in facilitating the process.

5. Customs and Duties: Please be aware that international orders may be subject to customs duties, taxes, and import fees imposed by your country's customs authorities. These additional charges are the responsibility of the customer and are not included in the purchase price or shipping fees paid to us. We are not responsible for errors with duty and customs pricing.

6.  Orders outside of the USA and Canada are final sale and can only be returned for repair at the customer's expense.

Be sure to sign up for our emails. It's free and we have sales and promos often. Follow us on Facebook, Instagram, TikTok & YouTube as well. We like to share as much as we can on all social media platforms. 

*No one other than the OFFICIAL Heidi Daus facebook and other pages we have set up has the right and or has been granted permission to use the Heidi Daus name as part of a page or group and is subject to removal and legal action. 

To sign up for our newsletter, visit HeidiDaus.com and scroll down to the bottom of the page. Enter your email address in the subscription box and click submit. You can contact customer service for assistance as well. 

Yes! New customers who sign up for our newsletter will receive a 20% off discount code for their first order. Please wait to receive your code before placing your order. We are not able to adjsut once an order is placed. The code applies to your entire purchase, can only be used once, and cannot be combined with other offers. 

We send out emails regularly with updates on new arrivals, exclusive sales, promotions, and special offers. You won’t want to miss out!

Customers may only be signed up with one email per customer/address. Customers with more than one will be merged together to the email address most frequently used over the next few months due to new system enhancements. In addition, any new orders for existing customers placed with any new email addresses created are subject to be canceled without notice. Existing customers should not create any further emails. If you need to change your current email, you can do so in your account or contact customer service for assistance. 

You can unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of any of our emails. Alternatively, you can email us at customerservice@heididaus.com, and we’ll assist you.

Please check your spam, trash, junk  or promotions folders. If you still don’t see the email, contact us at customerservice@heididaus.com for assistance.

Yes! If you unsubscribed and want to rejoin, simply visit our website and sign up again with your email. To sign up for our newsletter, visit HeidiDaus.com and scroll down to the bottom of the page. Enter your email address in the subscription box and click submit. 

*If a previous welcome discount code was sent, it will be be emailed again. The system is aware if it has already been used. If it was sent and has not used contact customer service for assistance. 

You can sign up for mobile alerts on our website by entering your phone number in the sign-up box.

You can simply reply STOP from your phone or you can email us at customerservice@heididaus.com and we will assist you.