Report a Scam or Impersonation

Help protect the Heidi Daus community

Did you see a profile pretending to be Heidi or her team, a fake storefront, a suspicious payment request, or a listing that may be misrepresenting our jewelry? Send the details privately so our team can look into it.

If you already paid or shared account details

Contact your bank or payment provider using its official contact information. Report the account or listing on the platform where it appeared. Save the public link and redacted screenshots if you can do so safely. For an order you placed directly with Heidi Daus, email Customer Service.

Tell us what happened

Fields marked * are required. Your email is optional and allows our team to follow up about this report.

Use the public profile, post, ad, or listing address. Leave out private invite links and links containing account or order information.
Tell us what was offered, how the account presented itself, and whether you already reported it to the platform. Leave out payment information, passwords, verification codes, addresses, and full order or identity documents. Optional. Upload one JPG or PNG. Crop out private details about yourself and others.

See our Privacy Policy. We may follow up if you provide an email address. A report does not establish whether a listing is genuine or whether any action will be taken.

Finding official Heidi Daus updates

Where can I confirm a show or event?

See the official Sparkle Calendar for show dates and upcoming events.

Where can I ask a general collector question?

Visit the official Heidi Daus Facebook group for styling and collector discussion. Use this form for links or screenshots of suspected scams.