We Repair Your
Heidi Daus Jewelry
Covered by Our Full
Limited Warranty
Keep Your Favorite Pieces Flawless with Expert RepairsYou Can Trust.
We offer expert repairs exclusively for pieces purchased through our brand.
Whether it’s a missing
crystal or a clasp that
needs fixing, our team
is here to restore the
beauty you fell in love with
BEGIN YOUR HEIDI DAUS JEWERLYREPAIR REQUEST
What Our Customers Are Saying
Real experiences from jewelry lovers who trusted us with their treasured pieces.
FANTASTIC!
I sent in my Heidi Daus Bracelet after it broke, honestly not expecting much… but wow. It came back flawless! You can’t even tell it was ever damaged. The process was super easy and they treated it with real care.
Carolina M.
5 aug 2025
FABULOUS!
This beautiful bracelet is the perfect compliment to the earrings! It fits comfortably and looks fabulous!
Carol B.
27 nov 2020
THRILLING!
These sweet huggies in Aquamarine pack a lot of sparkle! So versatile, especially when wearing these with my Luxe Be A Lady necklace in the same color! So comfy too!
Paula C.
28 dec 2024
Jewelry Repair Policy
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Only Heidi Daus jewelry purchased from our website or authorized retailers is eligible for repair.
Repairs falling within the Full Limited Warranty are fully covered.
If your repair is not covered under warranty (e.g., accidental damage or missing stones), you will receive a quote before any service is done.
Our repair team will inspect each item upon arrival to determine eligibility and necessary steps.
Shipping Guidelines
Customers are responsible for the cost of the return shipping label. A prepaid label will be provided and billed before repair begins.
Repaired items will be shipped back to you within 7–10 business days after receiving your piece.
All jewelry should be securely packaged to avoid damage during transit.
We recommend using a box or a padded envelope when mailing your item.
Shipping charges are non-refundable.
Your jewelry repair may be eligible under our Full Limited Warranty; please review the full terms and conditions here.
Looking to Add a New Sparkle?
While your piece is being repaired, why not explore our latest arrivals? Discover timeless
glamour, signature designs, and limited-edition pieces only available online.