This is a beautiful necklace. However, the day I received it, a lower price promotion was on. I also bought another necklace at the same time that was subject to a lower price promotion. This has happened frequently to me and Customer Service holds out the policy that the price adjustment does not apply even within 5 days to an item that was not purchased at full price. Because most of your items are initially offered at a reduction from the original price, the price adjustment policy is of no value. I am a long-time customer, and it is very unpleasant to pay more because I did not wait longer to purchase. Without even having the opportunity to wear a piece of jewelry, I have paid more. The result is that I am always hesitant to purchase when I see something that I like because I don't want to be disappointed in knowing that had I waited a few days, I could have purchased it for less. You should really change your adjustment policy and make price adjustments within 7 days on all purchases regardless of the original price. Otherwise, you are conditioning people not to buy.
This is truly a collectors piece ❤️ These colors are so incredible and you will feel like royalty when you wear this Thank you Heidi ❤️❤️❤️